Terms of Service

Overview

Welcome to Orvenso®.

Throughout this website, the terms "Orvenso®," "we," "our," and "us" refer to Treat Planet, LLC, the operator of this online store.

By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms of Service, together with any additional policies referenced throughout our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue using our website and services.

1. Eligibility

By using our website, you confirm that:

You are at least the legal age of majority in your state or country.
Any information you provide is accurate and complete.
You are legally authorized to use the payment method submitted during checkout.

You are responsible for maintaining the confidentiality of any account information associated with your purchases.

2. Products & Availability

Orvenso® specializes in pet products designed to improve everyday life for pets and their owners.

We make every effort to accurately display product descriptions, specifications, colors, and images. However, actual appearance may vary slightly depending on your device settings or manufacturing updates.

We reserve the right to:

Modify product descriptions
Change product pricing
Discontinue products
Limit quantities
Refuse service when necessary

without prior notice.

3. Orders

Submitting an order does not automatically constitute acceptance.

After your payment has been successfully authorized, we'll review your order before processing it.

We reserve the right to:

Decline orders
Cancel suspicious transactions
Correct pricing or inventory errors
Limit purchases made by the same customer

If changes become necessary, we'll contact you using the information provided during checkout whenever possible.

4. Pricing & Payments

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise specified.

Product prices do not include:

Applicable taxes
Shipping charges
Import duties
Customs fees

unless clearly stated during checkout.

We reserve the right to update pricing or promotional offers at any time without prior notice.

5. Shipping

Estimated delivery times are provided for reference only.

Shipping schedules may be affected by:

Carrier delays
Customs inspections
Severe weather
Holidays
Other circumstances beyond our reasonable control

Ownership and risk of loss transfer to the customer once the shipment has been handed to the shipping carrier.

6. Intellectual Property

All content available on this website—including text, graphics, product images, logos, icons, videos, branding, and website design—is the exclusive property of Orvenso® or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

7. Third-Party Services

Our website may contain links or integrations with third-party websites or services.

We do not control or endorse these external services and are not responsible for their content, privacy practices, or business operations.

Any interaction with third-party websites is undertaken at your own discretion.

8. User Feedback

If you voluntarily submit reviews, comments, ideas, suggestions, or other feedback to Orvenso®, you grant us a worldwide, non-exclusive, royalty-free right to use, reproduce, publish, and display that content for business and promotional purposes.

You confirm that your submissions do not violate the rights of any third party.

9. Acceptable Use

You agree not to use this website to:

Violate any applicable laws or regulations
Submit fraudulent information
Distribute viruses or malicious software
Interfere with website functionality
Infringe upon intellectual property rights
Abuse, harass, or impersonate others

Violation of these Terms may result in suspension or permanent termination of access to our services.

10. Disclaimer

All products and services are provided on an "as available" and "as is" basis unless otherwise required by law.

To the fullest extent permitted by applicable law, Orvenso® disclaims all warranties, whether express or implied, including warranties relating to merchantability, fitness for a particular purpose, and uninterrupted website availability.

11. Limitation of Liability

To the maximum extent permitted by law, Orvenso® shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Product purchases
Service interruptions
Delayed deliveries
Data loss
Third-party services

Our total liability shall never exceed the amount paid for the affected order where permitted by applicable law.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Treat Planet, LLC is established, without regard to conflict of law principles.